Hi\,
TECH TALKS
GAINING A COMPETITIVE EDGE BY RAISING THE BAR ON CUSTOMER EXPERIENCE
Marco Eijsackers\, Global Digital Strategy &\; Transf
ormation Lead\, ING
Brick and mortar banks are slowl
y being phased out of existence\, thanks to the rise in digital banking an
d challenger banks these days. Traditional banks will only be able to keep
pace with digitisation by making strategic changes to their IT functions.
Here is where new technologies and data analytics comes into play as it g
ives rise to hyper personalized banking experiences.
In this sessio
n\, our speaker Marco will delve deep into:
DISRUPTION DISCOURSE
BECOMING A DIGITAL BANK - THINKING LIKE THE COMPETITION
Paul Trotter
\, Deputy Chief Technology Officer\, Atom Bank
Challenger banks have been disrupting the ba
nking landscape with their fast and furious innovation pace for quite some
time now. They are no longer the rebellious teens as they are all grown u
p now and there is much to learn from these maturing challenger banks.
During this session\, our speaker Paul will share his thoughts on:
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Looking forward to welcoming y
ou to our content episode.
Regards\,
M
anagement Events